Effective Date: January 1, 2020
What we collect
We may also collect the following information: job title, personal preferences and interests, other information relevant to customer surveys and/or offers.
We will limit the collection of Personal Information to that which is necessary for the purposes identified by Grateful Lathers herein.
When we collect Personal Information
We collect Personal Information by using cookies, pixels, server logs, and other similar technology as you use the Site. Third party service providers that provide services to operate the Site may also collect Personal Information. The Site collects and stores information that is generated automatically as you use it, including preferences and anonymous usage statistics. This may also include Internet protocol (IP) address, browser type, internet service provider (ISP), operating system, files view on our Site and other similar data.
When you purchase a Grateful Lathers product using the Site, you will be required to provide us with Personal Information. When you make a payment through the Site, you may need to provide Personal Information to third party payment processors.
The Site provides you the option of creating a user account ("Account") to facilitate purchases of Grateful Lathers products. If you create an Account, you will be required to provide certain Personal Information, such as user name and password. You are not required to register to use the Site.
Personal Information will also be collected when you communicate with us, such as through email, participate in online surveys or submit a review on the Site.
What we do with the Personal Information we gather
We use and retain Personal Information for internal and record keeping purposes to understand your needs and provide you with a better service. We also use Personal Information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information using the email address which you have provided. We may also use Personal Information to help us deliver targeted advertising to consumers that is displayed don both the Site and unaffiliated websites, to analyze interactions with and performance of our Site, to measure the effectiveness of advertising on behalf of our advertising partners, and to identify the audience most likely to respond to an advertisement. If you would like to opt-out of these interest-based advertisements, please send us written notice that you expressly wish to opt out.
From time to time, we may use your Personal Information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We will retain your Personal Information for as long as your account is active or needed to provide you with services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
Personal Information collected by Grateful Lathers may be transferred to, stored and processed in Canada, the United States, or other countries. While in another jurisdiction for processing, the Personal Information may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve the Site in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This however may limit your use of certain features or functions on the Site.
Retention of Personal Information
The Personal Information that you provide will be retained by Grateful Lathers in accordance with applicable laws. However, Grateful Lathers will take reasonable steps to destroy or permanently de-identify Personal Information it holds if it is no longer needed for Grateful Lathers' business purposes.
Disclosure to Third Parties
We may disclose Personal Information with our subsidiaries, affiliates, vendors and service providers who perform services on our behalf. These parties are authorized to use your Personal Information only as necessary to: (i) provide customer services including facilitating orders, delivering packages and communicating with you about your order, (ii) process payments, (iii) sending, evaluating and improving marketing communications to you, (iv) conduct research and analysis, (v) measure and improve the performance of the Site, (vi) verify your Personal Information and identity, (vii) develop and improve the Grateful Lathers Site, products and services, (viii) register your account, and (ix) detect, prevent and remediate fraud or other illegal activities.
Grateful Lathers will disclose your Personal Information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms or to protect the security or integrity of our services; and/or (c) to exercise or protect the rights, property, or personal safety of Grateful Lathers, our users or others.
Grateful Lathers will not disclose your personal information to third parties for their direct marketing purposes without obtaining prior written consent from you.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We follow generally accepted standards to protect Personal Information submitted to us. We however cannot guarantee the security of any information is fully secure. We do not accept liability for unintentional disclosure.
Links to Other Websites
Our Site may contain links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your Personal Information
You may request details of Personal Information which we hold about you. If you would like a copy of the information held on you please contact us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address below. We will promptly correct any information found to be incorrect.
You may choose to restrict the collection or use of your Personal Information in the following ways:
- Whenever you are asked to fill in a form on the Site, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us through our contact page.
Grateful Lathers does not knowingly collect or solicit personal information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have information from or about a child under 13, please contact us.
Please visit the "Contact Us" page for our contact details. If you would like to contact us for any questions relating to this Policy, have an information request or wish to correct any Personal Information, please contact our Privacy Officer at email@example.com.